Distributor : HERITAGE PRODUCTIONS IN TOKYO, JAPAN

Operation manager : Tsuyoshi Sato

Location and contact information

〒189-0011

5-27-25 Ontacho, Higashimurayama-shi, Tokyo

HERITAGE

E-mail address: info@heritage.bz (business hours 12: 00-18: 00)

* Excluding Saturdays, Sundays, and public holidays

Selling price

It is clearly stated on each product page.

Payment method
・ Online credit card payment, etc.

* Only credit cards in the name of the orderer will be accepted.
* We will bear the fees for credit card payments.
* From the following month, payment will be made based on the terms and conditions of each credit card company.

Total payment when credit card payment etc. is selected

Total product price + shipping fee

About shipping and shipping

Delivery fee

Nationwide uniform ¥ 500 (total product price ¥ 7,000 or more, free shipping)

* Consumption tax is included in the product price and shipping fee.

For some deliveries to areas where relay charges are incurred,
You will be responsible for the shipping fee including the relay fee.
We cannot accept delivery date designation. Please note the above.
Please contact us for details.

[Notes on delivery]

If orders are concentrated, or if there are consecutive holidays due to weekends and holidays and our company's holidays, it may take longer than usual to deliver. Please note.
It may take longer than usual to travel to Hokkaido, Tohoku, Chugoku, Shikoku, and Kyushu. Please note.
If you are absent on the day of delivery, the delivery company will leave a notice of absence and bring the item back. We apologize for the inconvenience, but please contact the contact information provided on the out-of-office notice and instruct us to redeliver it.
Product delivery is limited to Japan only.

Delivery time of goods

Usually delivered within 3-7 days after ordering.

* If orders are concentrated, or if there are consecutive holidays due to weekends, holidays, or our company's holidays, it will take longer than usual to deliver during periods of heavy shipments from manufacturers and suppliers, and other periods of heavy work and before and after. It may take some time.

Difference between screen display and actual product

Regarding the color and texture of the product posted, the color you see on the screen may differ slightly from the actual product color depending on your monitor environment, OS and browser version. increase.

Cancellations, returns and exchanges

When you receive the item, please check it immediately for any damage. In the unlikely event that the item is damaged during delivery or there is a mistake in the item, please contact us within 7 days after the item arrives. Shipping fee We will repair or replace the product at our expense. If repair is not possible, or if the item cannot be exchanged, such as sold out items, discontinued items, or limited items, we will refund the item price and transfer fee after returning the item at our expense. .. In addition, we cannot accept returns or exchanges of products due to customer's convenience. Also, please note that we cannot accept returns or exchanges in the following cases.

・ Products that have been delivered for more than 8 days

・ Products that customers have used once

・ Products whose customers have been damaged or soiled

・ Products processed and repaired by the customer

・ When accessories such as product boxes, tags, and manuals are soiled, damaged, or lost

All the products handled in our shop have cleared the quality standards of the manufacturer and also meet the inspection standards of domestic authorized distributors. We do business with the understanding that small scratches and blurs, dents and black spots on the material that are unavoidably generated during manufacturing are non-defective products, so we cannot accept returns or exchanges for those reasons in advance. note that.

Contact information

E-mail address: info@heritage.bz (business hours 12: 00-18: 00)

* Excluding Saturdays, Sundays, and public holidays